Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect personal information that you voluntarily provide when making a booking: your name, email address, phone number, and rental dates. At pickup, we collect your driving license number and a copy of your identification document for legal and insurance purposes.
2. How We Use Your Information
We use your information to process bookings, communicate about your rental, provide customer support, and comply with legal obligations. We may send you a follow-up message after your rental to request a review. We do not use your information for marketing unless you explicitly opt in.
3. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use advertising or tracking cookies. If we implement analytics in the future, we will update this policy and obtain your consent where required.
4. Third-Party Services
We use WhatsApp for customer communication, Google Maps for location display, and may use Vercel for website hosting. These services have their own privacy policies. We do not sell or share your personal information with third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, and as required by law. Booking records are retained for a minimum of 2 years for legal and accounting purposes. You may request deletion of your data at any time.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise any of these rights, contact us at info@kokiscooters.me. We will respond to your request within 30 days.
7. Contact Us
If you have questions about this privacy policy, please contact us at info@cockyscooters.me or visit us at 21 Šetalište Seljanovo, Tivat, Montenegro.